{"id":9937,"date":"2018-04-27T17:25:17","date_gmt":"2018-04-27T14:25:17","guid":{"rendered":"https:\/\/railsware.com\/blog\/?p=9937"},"modified":"2024-10-31T00:04:33","modified_gmt":"2024-10-30T21:04:33","slug":"holacracy-in-action-how-each-railswarian-can-influence-company-strategy","status":"publish","type":"post","link":"https:\/\/railsware.com\/blog\/holacracy-in-action-how-each-railswarian-can-influence-company-strategy\/","title":{"rendered":"Holacracy in Action: How Each Railswarian Can Influence Company Strategy"},"content":{"rendered":"\n<p class=\"intro-text\">Today we meet the terms \u201cflat structure\u201d, \u201cholacracy\u201d, \u201cprocess-driven organizational structure\u201d a lot in the IT industry, as software companies are usually open to experimenting with innovative approaches.<\/p>\n\n\n\n<p>Moreover, holacracy is associated with the <a href=\"https:\/\/railsware.com\/blog\/what-is-agile-product-development\/\" title=\"\">Agile methodology<\/a>, and is frequently called its successor in organizational management. Various companies around the world have implemented separate holacracy elements and tested those in the field. And Railsware is one of them.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.mountaingoatsoftware.com\/blog\/holacracy-and-the-search-for-agile-organization\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Holacracy<\/a> as a type of an organizational structure is based on autonomous units &#8211; <a href=\"https:\/\/www.full-stackagile.com\/2016\/02\/14\/team-organisation-squads-chapters-tribes-and-guilds\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">teams or squads<\/a>. These have equal rights and stand on the same level within the organization. This is why this structure is often called \u201cflat\u201d. It is a step away from the classic hierarchy\u2014 the responsibility for decisions is equally distributed between all of the teams.<\/p>\n\n\n\n<p>Each squad is responsible for a specific end-to-end process\/project\/product, and includes experts with various backgrounds. This provides the squad with autonomy in their work. Connections between squads are supported by representatives from each team.<\/p>\n\n\n\n<p>Holacracy is not about the positions, but about the <a href=\"https:\/\/en.wikipedia.org\/wiki\/Holacracy#Roles_instead_of_job_descriptions\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">roles<\/a> &#8211; employees can play several different roles at the same time, they are not blocked by a one specific position. If reorganization is required (due to the market changes, for example), Agile approach helps to go through it smoothly, without spending a massive amount of time and resources.<\/p>\n\n\n\n<p><a class=\"js-careers-click\" href=\"https:\/\/railsware.com\/careers\/\" target=\"_blank\" rel=\"noopener noreferrer\">Want to work in such an environment? Apply for one of our open positions.<\/a><\/p>\n\n\n\n<p>We would not say that Railsware is a pure holacracy. But we have successfully implemented several holacracy elements on different levels of the organization, and these have proved their efficiency. Here we will present our process for defining company\u2019s strategy, which involved every single employee &#8211; we call it \u201cRailswarian Connect\u201d. Let\u2019s see how it works.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/railsware.com\/blog\/wp-content\/uploads\/2021\/04\/railsware-connect-hierarchy-holacracy-illustration-1024x538.jpg\" alt=\"RWN Connect Hierarchy Holacracy\" class=\"wp-image-13746\" srcset=\"https:\/\/railsware.com\/blog\/wp-content\/uploads\/2021\/04\/railsware-connect-hierarchy-holacracy-illustration-1024x538.jpg 1024w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2021\/04\/railsware-connect-hierarchy-holacracy-illustration-360x189.jpg 360w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2021\/04\/railsware-connect-hierarchy-holacracy-illustration-768x403.jpg 768w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2021\/04\/railsware-connect-hierarchy-holacracy-illustration-1536x806.jpg 1536w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2021\/04\/railsware-connect-hierarchy-holacracy-illustration-2048x1075.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">Defining Strategy<\/h3>\n\n\n\n<p>Shaping strategy in an open discussion with 45 people is impossible. This is why we organized data collection and analysis in 4 stages. We have created an infrastructure for each of them, which was 95% based on Google Spreadsheets+Forms, Hangouts. During the session, we communicated via BigMarker and Slack.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Stage 1: Survey<\/h4>\n\n\n\n<p>All employees were divided into balanced groups based on their role in the company, employment duration, project, location.<br>Each Railswarian retrospectively defined top-3 \u201cGOOD things about the company\u201d and top-3 \u201cThings to IMPROVE about the company\u201d.<\/p>\n\n\n\n<p><em>Tools: Google Forms + Google Spreadsheets.<\/em><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"990\" height=\"523\" src=\"https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-GOODs.png\" alt=\"RWN-Connect-GOODs\" class=\"wp-image-9954\" srcset=\"https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-GOODs.png 990w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-GOODs-360x190.png 360w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-GOODs-768x406.png 768w\" sizes=\"auto, (max-width: 990px) 100vw, 990px\" \/><\/figure><\/div>\n\n\n<p><strong>Example of \u201cGOOD things about the company\u201d<\/strong><br><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"583\" src=\"https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-IMPROVEs.png\" alt=\"RWN-Connect-IMPROVEs\" class=\"wp-image-9956\" srcset=\"https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-IMPROVEs.png 936w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-IMPROVEs-360x224.png 360w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-IMPROVEs-768x478.png 768w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/figure><\/div>\n\n\n<p><strong>Example of \u201cThings to IMPROVE about the company\u201d<\/strong><br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Stage 2. Prioritisation<\/h4>\n\n\n\n<p>Each group received a list of their participants\u2019 GOODs and IMPROVEs. During the session, they had to define top-5 GOODs + top-5 IMPROVEs from their group within a limited amount of time. This is how we validated individual points and defined the most important ones.<\/p>\n\n\n\n<p><em>Tools: BigMarker &#8211; for running large remote meetings. In total, we had 9 locations and 11 connections. Google Spreadsheets &#8211; for the GOODs\/IMPROVEs lists.<\/em><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"699\" src=\"https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/Holacracy-Railsware-Conference-1024x699.jpg\" alt=\"Holacracy-Railsware-Conference\" class=\"wp-image-9951\" srcset=\"https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/Holacracy-Railsware-Conference-1024x699.jpg 1024w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/Holacracy-Railsware-Conference-360x246.jpg 360w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/Holacracy-Railsware-Conference-768x524.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h4 class=\"wp-block-heading\">Stage 3. Classification<\/h4>\n\n\n\n<p>Our next task was to classify the top points and to add those to Railsware\u2019s strategy. We found out that all of the groups had many ideas in common. But working with raw data (even verified by the groups) was rather complicated, this is why we classified all of the points mentioned at the session:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We needed to make sure each point is related to one specific context. This is why we divided multi-context points into atomic ones.<\/li>\n\n\n\n<li>Each atomic point earned a tag. In total, we had 33 tags, each tag had 1-6 points.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"990\" height=\"822\" src=\"https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-Group-Points.png\" alt=\"RWN-Connect-Group Points\" class=\"wp-image-9958\" srcset=\"https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-Group-Points.png 990w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-Group-Points-360x299.png 360w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-Group-Points-768x638.png 768w\" sizes=\"auto, (max-width: 990px) 100vw, 990px\" \/><\/figure><\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Each tag was then linked to a complex category: culture, products, company business model, organizational management, policies, operations, production, people, business development (marketing and sales).<\/li>\n\n\n\n<li>Priorities for each tag and category were defined based on group voting during the Railswarian Connect session.<\/li>\n\n\n\n<li>Final verification stage &#8211; final voting on all the tags and categories by the whole team.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"990\" height=\"842\" src=\"https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-Classified-Points.png\" alt=\"RWN-Connect-Classified-Points\" class=\"wp-image-9959\" srcset=\"https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-Classified-Points.png 990w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-Classified-Points-360x306.png 360w, https:\/\/railsware.com\/blog\/wp-content\/uploads\/2018\/04\/RWN-Connect-Classified-Points-768x653.png 768w\" sizes=\"auto, (max-width: 990px) 100vw, 990px\" \/><\/figure><\/div>\n\n\n<p><em>Tools: Google Spreadsheets + Google Forms &#8211; for voting and data analysis.<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Stage 4. Implementation<\/h4>\n\n\n\n<p>Now our project leaders have prioritized data defining our future development directions. Considering how mature and engaged the team is, we can definitely rely on their opinion, and use this data to shape our strategy.<\/p>\n\n\n\n<p>The implementation goes like this: defining strategic targets -&gt; tactics -&gt; action plan -&gt; execution control.<\/p>\n\n\n\n<p>All of the top points with their priorities are included on the company map. Now each employee can mark one\u2019s interest and commitment to each of the company\u2019s development directions. That is how we define our project teams.<\/p>\n\n\n\n<p><a class=\"js-careers-click\" href=\"https:\/\/railsware.com\/careers\/\" target=\"_blank\" rel=\"noopener noreferrer\">Shift your work experience with us &#8211; join Railsware.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Conclusion<\/h3>\n\n\n\n<p>How to make a strategic decision in a holacracy model, using knowledge and experience of the whole team, not just your own intuition? We did it as follows:<\/p>\n\n\n\n<p><strong>Process:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gathered employees\u2019 individual feedback on top-3 \u201cGOODs about the company\u201d and top-3 \u201cIMPROVEs about the company\u201d.<\/li>\n\n\n\n<li>Verified this feedback in groups of 5-6 people, who chose top-5 \u201cGOOD\u201d and top-5 \u201cIMPROVE\u201d group points.<\/li>\n\n\n\n<li>Points classification.<\/li>\n\n\n\n<li>Prioritized each point using MoSCoW approach via team voting.<\/li>\n\n\n\n<li>Added all of the points with their priorities to the company map.<\/li>\n<\/ul>\n\n\n\n<p><strong>Tools:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>GSuite \u2013 mostly Google Spreadsheets + Google Forms using Data Blending approach.<\/li>\n\n\n\n<li>BigMarker &#8211; for running large remote meetings.<\/li>\n\n\n\n<li>A tool for data organization and tracking progress (you can use JIRA; in this case, we used our company map).<\/li>\n<\/ul>\n\n\n\n<p>In addition to the above, you can enhance your toolbox with the options from this <a href=\"https:\/\/thedigitalprojectmanager.com\/agile-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">agile tools list<\/a> as well.<\/p>\n\n\n\n<p>Besides the process, here are the holacracy elements that played a crucial role in making Railswarian Connect work:<\/p>\n\n\n\n<p><strong>Organizational structure:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>As opposed to a classic hierarchy, the company consists of project teams (squads). There are separate production, finance, administrative, team events squads etc.<\/li>\n\n\n\n<li>Squads leaders control projects implementation, educate and lead the team, help in communicating targets and approaches to the whole company. They act as the connectors between groups and the whole organization, help everyone to move forward in the same direction, with the same speed.<\/li>\n<\/ul>\n\n\n\n<p><strong>Decision-making approaches:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We practice a collective leadership approach. Decisions are often made via team voting.<\/li>\n\n\n\n<li>Collective leadership will fail without the next two crucial skills of the team &#8211; maturity and proactiveness. Lack of those increases the risk of making bad decisions, and projects might remain unclosed.<\/li>\n\n\n\n<li>Project teams include specs with different backgrounds: engineers, product managers, financial and people management staff. Considering all of those various opinions, we reach more objective decisions.<\/li>\n<\/ul>\n\n\n\n<p>Take a look at our list of <a href=\"https:\/\/railsware.com\/blog\/decision-making-frameworks\/\" title=\"\">decision-making frameworks<\/a> to find the right fit for your team.<\/p>\n\n\n\n<p><strong>Culture:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Every T-shaped employee is usually engaged in several contexts of the company life. As a result, one\u2019s decisions are based on the info about various aspects of business, thus, are of a better quality.<\/li>\n\n\n\n<li>An open feedback culture helps each Railswarian share their opinion with others and improve themself. Project communication channels are public as well, so each employee can track progress on those.<\/li>\n<\/ul>\n\n\n\n<p>An important condition to make the process work: the company has to trust and delegate decision-making to its employees. Here, we mean not only decisions related to their direct responsibilities but also those impacting the organization as a whole. This approach encourages mindfulness and engagement among team members. With platforms like <a href=\"https:\/\/nokyc.com\" title=\"\">nokyc.com<\/a> becoming more prevalent in remote and trust-based work environments, businesses are increasingly empowered to streamline secure decision-making without extensive verification processes. As a result, the team can offer more objective inputs, driving insights that are valuable for further strategic planning.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Find out how Railsware defined its strategy with the help of each single employee. Here we describe the holacracy elements that helped us make it happen.<\/p>\n","protected":false},"author":72,"featured_media":9966,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[365,5],"tags":[],"coauthors":["Anastasiia Honcharova"],"class_list":["post-9937","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights","category-management"],"acf":[],"aioseo_notices":[],"categories_data":[{"name":"Insights","link":"https:\/\/railsware.com\/blog?category=insights"},{"name":"Product Management","link":"https:\/\/railsware.com\/blog?category=management"}],"post_thumbnails":"https:\/\/railsware.com\/blog\/wp-content\/uploads\/2021\/04\/railsware-connect-hierarchy-holacracy-illustration-1024x538.jpg","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/railsware.com\/blog\/wp-json\/wp\/v2\/posts\/9937","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/railsware.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/railsware.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/railsware.com\/blog\/wp-json\/wp\/v2\/users\/72"}],"replies":[{"embeddable":true,"href":"https:\/\/railsware.com\/blog\/wp-json\/wp\/v2\/comments?post=9937"}],"version-history":[{"count":34,"href":"https:\/\/railsware.com\/blog\/wp-json\/wp\/v2\/posts\/9937\/revisions"}],"predecessor-version":[{"id":17682,"href":"https:\/\/railsware.com\/blog\/wp-json\/wp\/v2\/posts\/9937\/revisions\/17682"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/railsware.com\/blog\/wp-json\/wp\/v2\/media\/9966"}],"wp:attachment":[{"href":"https:\/\/railsware.com\/blog\/wp-json\/wp\/v2\/media?parent=9937"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/railsware.com\/blog\/wp-json\/wp\/v2\/categories?post=9937"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/railsware.com\/blog\/wp-json\/wp\/v2\/tags?post=9937"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/railsware.com\/blog\/wp-json\/wp\/v2\/coauthors?post=9937"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}