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Operations Manager

We're looking for a senior Operations Manager to setup and maintain the processes related to: facilities management (2 offices - in Kyiv and Krakow); hardware and software management; business travel and immigration procedures and team events.

If you are an excellent executor with extensive experience in managing company operations and facilities independently, having strong project management skills, and being able to create and implement business processes across the organization, this position will be a great fit for you.


Administrative Operations

  • Managing operations budget (facilities, admin, travel, immigration, team events, benefits, hardware, software)
  • Keeping all policies complete and up to date
  • Supporting the team in signing agreements and NDAs
  • Supporting Railswarians’ benefits (including medical insurance, language courses, hardware etc)
  • Coordinating business travel and immigration processes according to the internal policies

  • Identifying requirements for the new office by gathering feedback from Railswarians, determining project scope, shaping action plan, acting on it and documenting results
  • Estimating project budget, monitoring actual costs against project estimates
  • Maintaining continuous communication between the internal team and the external contractors and vendors
  • Tracking office health and constantly keeping it on a sufficient level
  • Managing all aspects of hardware and software purchasing, usage, and record keeping (inventory)
Event Management

  • Planning, organizing and budgeting regular team events
  • Serving as the main point of contact between internal team and external vendors
  • Gathering Railswarians’ feedback on the events in order to constantly improve the organization process
  • Overseeing cultural and team building events to maintain a happy and engaged workplace

Required Skills and Experience

  • 3+ years of relevant experience (including all areas of responsibility listed above)
  • Ability to decompose strategy into actionable items, processes and policies
  • Having own vision on running the facilities, and being able to execute it (we now need to move to a new office and renovate it from scratch, and keep the office health on a sufficient level)
  • Proven success in creating and implementing business processes, checklists, policies
  • Being able to automate processes and checklists using Google Sheets, Jira, Zapier and other tools
  • Ability to build strong relationships across the organization
  • Proven successful experience in people and project management
  • Very detail oriented and proactive nature with a positive attitude
  • High-level of resourcefulness, confidence, and problem-solving skills
  • Excellent command of English, both written and spoken

About the company

Railsware is a software consultancy company turned into a product studio. We’ve worked with Calendly, SendGrid, Philips, Google, and a whole bunch of other interesting companies.

Mailtrap and Smart Checklist for JIRA are examples of our own products. We built them to make our work better. Now, these tools are used by dev teams at Atlassian, Adobe, Github, Yelp, Pivotal. And of course, by our clients.

The process we use to develop products at Railsware is pretty different than in most software development companies. It has demonstrated repeatable success on more than 50 projects.

About the environment

At Railsware, we believe that these are the key components to make a truly exceptional team:

  • Gathering passion-driven T-shaped skilled individuals together
  • Providing them with an innovative environment to advance their skills
  • Sharing the same culture, values and core qualities

We create a culture of transparency, excellence, and perfection in everything we do. We value open communication and feedback, providing space for people to change and improve. We strive for doing the right thing, but always do what works. We encourage measuring the outcome of progress, and making decisions based on that. We constantly learn - we observe the industry and the best companies out there. We help world class businesses build awesome digital products and provide them with best chances to succeed.

Discover how we do it and follow Railsware Blog.


Culture Icon


  • Great clients from North America and Europe
  • World-class engineering and design team
  • Top-notch approaches in product design and engineering
  • You are the key driver for your personal growth
  • Ability to contribute to a company level initiatives
  • Allocate 10% of working time to Railsware Labs activities
  • Educational programs
Work Local or Remote Icon

Work in the office or remotely

  • Two comfortable offices in Kyiv, Ukraine and Krakow, Poland (Ergonomic chairs and standing desks. Always fresh food and drinks)
  • Work in the office or remotely
  • Flexible hours
Travel around the World Icon

Travel around
the World

  • Participation in local and international conferences and hackathons
  • Relocation to Poland (If there is a need)
  • Company retreats to amazing places like Austrian Alps or Crete
Benefits Compensation Icon

Great compensation

  • Competitive salaries
  • Salary calculated based on 360 degree colleagues review
  • Revenue based half-year bonus
  • Additional financial services (Saving programs, Microcredits)
Healthcare Icon


  • Best hardware and equipment
  • Medical insurance for you and your family
  • 34 days of vacations per year
  • 3 quick illness days and 24 long illness days, but hope you won’t need this ;)
  • To motivate our team to stay fit, we cover sport expenses
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Policy applies only for the production staff
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