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About

BackOps helps small- and medium-sized businesses (SMBs) eliminate the pain of running back-office operations. Its integrated, comprehensive solution combines state-of-the-art software with a crowdsourced legion of highly educated, skilled and qualified stay-at-home moms to offer an affordable, scalable, on-demand solution that saves time and money and improves business efficiencies.

Designed for the needs of businesses without the time or budget to deal with multiple platforms or outsource back office operations piecemeal, BackOps offers a subscription model for managing the day-to-day accounting, HR, and financial reporting processes, connecting them seamlessly on an automated dashboard.

Headquartered in San Francisco, BackOps was co-founded by Kristen Koh Goldstein, a former CRO, and Mark H. Goldstein, BackOps' Chairman and 10-time entrepreneur. BackOps is backed by Sherpa Ventures, e.ventures and Google Ventures, as well as angel investors including CrunchFund, Mark Pincus, Naval Ravikant and Babak Nivi.

City icon

Client’s
location

San Francisco
CA, USA
Team icon

Railsware
team

5 Engineers
Timeline icon

Timeline

October 2013
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Mike Tria
Mike Tria
VP of Engineering

I've relied on Railsware for core software engineering across two high-paced startups. The skill level of their engineers is very strong and they work well with an existing US team. I've worked with other consultancies in the past that worked on the separate projects than the rest of the team, which is fine. But if you want to solve a bigger problem or work on really more complicated things, you need one larger cohesive team. And that's one of the values I get from Railsware - they're actually embedded into my team.

Railsware also brought in a testing culture into the company. Before they joined, we had very low test coverage and when we did releases, the quality of these releases was mediocre at best. After Railsware, we now have a ton of automated tests and as a result, the quality of our releases has improved and thus the speed of them as well.

Working with Railsware provides many benefits, but their focus on writing solid maintainable code and a strong work ethic are what elevates them above their peers.
Mike Tria
VP of Engineering

Involvement

Railsware has extended Backops tech team with our front-end and back-end engineers to help build complicated parts of the project and thus achieve product and business goals. Our engineers are working with Backops team both on-site and remotely to ensure the best collaboration, as well as sharing our best engineering practices to help increase the code quality.

The project is still ongoing, details are yet under NDA.

Front-End
Back-End
System Integration

Technologies

Ruby on Rails
Ember.js
jQuery
Ruby
CoffeeScript
Haml
HTML5
CSS3
PostgreSQL
MySQL
MongoDB
Memcached
Delayed Job
Solr
Elastic Search
AWS

Integrations

Stripe
SendGrid
QuickBase
QuickBooks
RightSignature
#<Middleman::Util::EnhancedHash about=#<Middleman::Util::EnhancedHash links=#<Middleman::Util::EnhancedHash application="https://mailtrap.io"> text=#<Hashie::Array ["Mailtrap is a fake SMTP server created for development teams, companies, and agencies to test email notifications by sending them from the development and staging environments without spamming real customers.\n", "Mailtrap \"catches\" all test messages that users send and keeps them in its inbox, thus avoiding an embarrassing situation of accidentally blasting clients while testing an app. In addition to that, Mailtrap allows sharing inboxes with a team, enables manual- and auto-forwarding of notifications to other email addresses or domains, provides spam and blacklist reports, lets a user preview HTML content of an email and its source, showcases an email’s raw data, etc.\n"]>> customer=#<Middleman::Util::EnhancedHash city_filename="example" multi_testimonials=true name="Yaroslav Lazor" testimonials=nil title="Lightning Talk at Railsberry 2012"> integrations=#<Hashie::Array ["googleauth", "sendgrid", "stripe", "heroku", "aws", "googleanalytics", "google-tag-manager", "google-stackdriver", "aws-cloud-watch"]> involvement=#<Hashie::Array ["back-end", "front-end", "graphic", "interaction", "support", "system"]> involvementText=#<Hashie::Array ["Mailtrap is an example of a tool which was initially created by the Railsware team for internal use and later shared with the wider dev community. The product idea came out naturally, and was based on the daily needs of our team. The Railswarians took over all stages of product development: from planning and design to implementation and support. \n", "Mailtrap is available in both free and paid subscription plans. Though this product has already gained acknowledgement among developers globally, our team continues improving it based on the feedback we get from the numerous Mailtrap community.\n"]> name="Mailtrap" own_product=true page_theme="light" preview_theme="dark" primary_color="#00caca" seo=#<Middleman::Util::EnhancedHash description="Mailtrap is a fake SMTP server for development teams to test, view and share emails sent from the development and staging environments without spamming real customers | Railsware Case Studies" title="Mailtrap - an email sandbox for developers and agencies proudly built by Railsware product studio"> slogan="Email Sandbox Service" statistics=#<Hashie::Array [#<Middleman::Util::EnhancedHash description="signups" icon="graph" number="800K">, #<Middleman::Util::EnhancedHash description="caught emails per year" icon="3d-graph" number="500M">]> technologies=#<Hashie::Array ["rails", "react", "ruby", "golang", "js", "sass", "haml", "html5", "css3", "psql", "redshift", "redis", "sidekiq", "aws", "digitalocean", "terraform", "elastic-container-services-ecs"]> video=#<Middleman::Util::EnhancedHash code="mtrt0j9ac8" quote="Have you ever sent emails from staging to real customers? Yeah, we did that too... Before Mailtrap.\n">>
Mailtrap
All works
#<Middleman::Util::EnhancedHash about=#<Middleman::Util::EnhancedHash links=#<Middleman::Util::EnhancedHash application="https://mailtrap.io"> text=#<Hashie::Array ["Mailtrap is a fake SMTP server created for development teams, companies, and agencies to test email notifications by sending them from the development and staging environments without spamming real customers.\n", "Mailtrap \"catches\" all test messages that users send and keeps them in its inbox, thus avoiding an embarrassing situation of accidentally blasting clients while testing an app. In addition to that, Mailtrap allows sharing inboxes with a team, enables manual- and auto-forwarding of notifications to other email addresses or domains, provides spam and blacklist reports, lets a user preview HTML content of an email and its source, showcases an email’s raw data, etc.\n"]>> customer=#<Middleman::Util::EnhancedHash city_filename="example" multi_testimonials=true name="Yaroslav Lazor" testimonials=nil title="Lightning Talk at Railsberry 2012"> integrations=#<Hashie::Array ["googleauth", "sendgrid", "stripe", "heroku", "aws", "googleanalytics", "google-tag-manager", "google-stackdriver", "aws-cloud-watch"]> involvement=#<Hashie::Array ["back-end", "front-end", "graphic", "interaction", "support", "system"]> involvementText=#<Hashie::Array ["Mailtrap is an example of a tool which was initially created by the Railsware team for internal use and later shared with the wider dev community. The product idea came out naturally, and was based on the daily needs of our team. The Railswarians took over all stages of product development: from planning and design to implementation and support. \n", "Mailtrap is available in both free and paid subscription plans. Though this product has already gained acknowledgement among developers globally, our team continues improving it based on the feedback we get from the numerous Mailtrap community.\n"]> name="Mailtrap" own_product=true page_theme="light" preview_theme="dark" primary_color="#00caca" seo=#<Middleman::Util::EnhancedHash description="Mailtrap is a fake SMTP server for development teams to test, view and share emails sent from the development and staging environments without spamming real customers | Railsware Case Studies" title="Mailtrap - an email sandbox for developers and agencies proudly built by Railsware product studio"> slogan="Email Sandbox Service" statistics=#<Hashie::Array [#<Middleman::Util::EnhancedHash description="signups" icon="graph" number="800K">, #<Middleman::Util::EnhancedHash description="caught emails per year" icon="3d-graph" number="500M">]> technologies=#<Hashie::Array ["rails", "react", "ruby", "golang", "js", "sass", "haml", "html5", "css3", "psql", "redshift", "redis", "sidekiq", "aws", "digitalocean", "terraform", "elastic-container-services-ecs"]> video=#<Middleman::Util::EnhancedHash code="mtrt0j9ac8" quote="Have you ever sent emails from staging to real customers? Yeah, we did that too... Before Mailtrap.\n">>
Mailtrap