Email Deliverability Specialist
We are looking for an Email Deliverability Specialist to join our Mailtrap team. As a part of it, you will play a vital role in ensuring that our email deliverability remains at its peak. You will collaborate with our cross-functional team of experts to protect our customers from potential deliverability threats and resolve any issues that may arise.
- Proven experience in email deliverability
- Strong understanding of email authentication protocols (SPF, DKIM, DMARC) and their implementation to improve deliverability
- Familiarity with anti-spam technologies and email filtering systems
- Proficiency in using email delivery platforms and analytics tools (e.g., SendGrid, Mailgun, Google Analytics, Looker Studio (former Data Studio), Tableau)
- Excellent analytical skills to troubleshoot deliverability issues and interpret email performance data
- Knowledge of industry regulations, such as CAN-SPAM Act and GDPR, ensuring compliance with relevant laws
- Ability to communicate technical concepts effectively to both technical and non-technical users
- Strong attention to detail and the ability to work in a fast-paced environment
- Proactive approach to problem-solving and an enthusiasm for staying up-to-date with the latest email deliverability trends and best practices
- Fluent English (both writing and speaking)
Would be a plus
- Experience with email marketing platforms and ecommerce platforms
- Investigate and analyze email deliverability problems, identify root causes, and recommend solutions for improved inbox placement and open rates
- Implement measures to detect and prevent spamming and phishing attempts, safeguarding email deliverability and client reputation
- Promptly address and resolve customer support questions related to email deliverability, providing clear explanations and solutions
- Continuously monitor and investigate suspicious email activities to protect customers and brand reputation from fraud and spammers
- Communicate with mailbox providers to ensure compliance with their guidelines and improve email deliverability rates
- Regularly track email delivery performance, bounce rates, and engagement metrics using analytics tools to optimize email deliverability proactively
- Create and maintain documentation on best email deliverability practices for internal teams and up to industry standards to support scalability
- Competitive compensationLet's face it: in a late capitalistic world, getting paid well certainly doesn't hurt.
- Growth opportunitiesOutline your growth and development plan, expand your skills, knowledge, and career horizons in a supportive and innovative environment.
- Remote and flexible scheduleRailswarians live in more than 25 countries with different time zones. All of them are free to choose their most productive work time and place.
- Smart Expense policyThere's an additional sum allocated to help you set up your workstation, improve your health, and learn whatever you want and how you want. No. Questions. Asked.
- Secure hardware and equipmentYour productivity is our priority. Once you join Railsware, you’ll get secure equipment of your choice.
- 34 Paid days offRailswarians rest 24 days per year + 10 days to cover your national holidays.
- Regular online and offline gatheringsWe frequently meet online and offline to get acquainted, collaborate, build a network, and have fun together.