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Navigational policy

Navigational Information

This web page explains how Railsware uses cookies, web beacons and other technologies and for what purposes. It also describes how the Site visitors can exercise their rights to control our use of the Navigational Information.

Effective: 23.05.2018

Introduction

Railsware Solutions FZ-LLC, a United Arab Emirates Free Zone Limited Liability Company, with office at Dubai Internet City Building 16, Exclusive Desk No. 48, Ground Floor, Dubai, United Arab Emirates, (“railsware.com”, “Railsware”, “us”, “we”, or “our”) works to guarantee that the railsware.com website and ecosystem constitute a safe environment for both website users and customers (“Customers”, “you”). We need to collect, process and store some Navigational Information in order to provide you with an ability to review the Railsware website content.

Cookies Definition and Categories

Cookies are small files which are received from a web server and are either stored on your web browser until its expiry date, or until the end of each session. You may not agree to accept cookies and refuse them.

Our Site incorporates different cookies that are divided into several categories:

  • Essential cookies are necessary to provide you with our Site’s core services and functionality.
  • Analytics cookies help us understand how our Site is being used, how good our marketing campaigns perform, and based on the information - customize and enhance the Site for you.
  • Performance cookies collect information about how visitors use the Site and improve the Site’s performance by leveraging non-essential functionality, such as allow remembering the last position a Site’s visitor watched the video before this process was interrupted due problems with the Internet connection or other reasons.

How We Use Navigational Information We Collect

We use Navigational Information we collect from Site visitors to enhance the Site functionality and UX. Navigational Information may be used separately or in combination with Personal Data that was submitted by you in order to leverage personalized Site experience.

Cookies Served Through our Site

Category Company or Service Cookie Name Expiration Time Description How to opt out
Analytics Segment.io ajs_anonymous_id 1 year Used to to track new and returning visitors and count how many people visit the Site. Note: if you refuse these cookies, some of the Site content will not be available to you.

If you still want to refuse these cookies, please follow the general browser rules explained in the Disabling Cookies part of this Navigational Policy.
ajs_group_id Used to collect data about visitor’s activity on the Site and how we can target user groups for marketing purposes.
ajs_user_id Used to assign a unique ID to each visitor and collect data about visitor’s activity on the Site.
Google Analytics _ga 2 years Used to distinguish users. To refuse these cookies, please follow the general browser rules explained in the Disabling Cookies part of this Navigational Policy, or visit this page: https://tools.google.com/dlpage/gaoptout
_gid 24 hours
_gat 1 minute Used to throttle request rate.
Amplitude amplitude_id_XXXXXXX Expires when the user clears cookies. Used to collect data about visitor’s activity on the Site. To refuse these cookies, please follow the general browser rules explained in the Disabling Cookies part of this Navigational Policy.
amplitude_id 1 year Used to collect data about visitor’s activity on the Site and how we can target user groups for marketing purposes.
amplitude_idundefined None Legacy cookie, does not collect any information.
Fullstory _fs_id Expires when session ends Used to tie pages visited by a user together into sessions. To refuse these cookies, please follow the general browser rules explained in the Disabling Cookies part of this Navigational Policy, or visit this page: https://www.fullstory.com/optout/
Performance Wistia __distillery Expires when browser is closed Used to remember the last position where a site visitor watched the video before this process was interrupted due problems with internet connection or other reasons. Note: if you refuse these cookies, some of the Site content will not be available to you.

If you still want to refuse these cookies, please follow the general browser rules explained in the Disabling Cookies part of this Navigational Policy.
Essential PHP session cookie PHPSESSID Used to store a simple message after the form is submitted, that can be displayed on a different page.

E.g., when the form is completed incorrectly, a message will be presented to the user to indicate errors in the submission.

Disabling Cookies

Website visitors have the right to opt out from using the cookies on the Site. To reject these cookies you can either follow the instructions provided in the table above, or amend your web browser settings and either accept or refuse these cookies.

Opting out from the Essential cookies may result in not being able to access certain functionality that is available on our Site.

Here are the links to different web browsers where you can amend your browser preferences, and either enable or disable cookies:

In addition, you can also opt out from the targeted advertising, like Google Adwords. In order to do so, please visit this page.

Web Beacons

In addition to cookies, we may use other technologies, like web beacons to track user behavior on the Site. In contrast to cookies, web beacons are small pieces of code (pixel) embedded into the website.

Web beacons provide the data on what pages website users visit and when, allowing to group them by shared behavior and advertise to them. Web beacons may also rely on cookies that help record such activities, as conversion. That is why disabling cookies may result in incorrect web beacon functioning.

General Clauses

Changes to the Navigational Information

We will update this information in order to reflect any changes that refer to web beacons, cookies or other technologies and are implemented on our Site. When the changes are made, we will publish the new version of the Navigational Policy on our Site and update the “effective” date, which is indicated in the top left corner of this Policy, to the day when the latest amendments were published on the Site. We will inform our Site visitors about changes in this Policy.

Contact Details

For any additional questions or inquiries about the Navigational Policy, please send an email at privacy@railsware.com.

Written Inquiries can be sent to:
Railsware Solutions FZ-LLC
Dubai Internet City Building 16
EX-48, Ground Floor, First Steps Business Centre
Dubai, United Arab Emirates