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Events & Operations Manager

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We are looking for an Events & Operations Manager to join our team in Kyiv, Ukraine. A wanted candidate is the one having a balanced mix of excellent organizational skills and creativity. Railsware is a well-structured organization, where each function is covered with processes and to-do lists. So, we expect you to be willing to organize and conceptualize each piece of your work. This includes events management, general operations, travel, and procurement.

As an Events & Operations Manager at Railsware you will be responsible for:

  • Managing various types of internal and marketing events
  • Organizing business travel
  • Supporting employees’ benefits
  • Managing procurement operations

Your Responsibilities

Event management

  • Support and update company vision on events management and make sure it is aligned with Railsware strategy
  • Organize and manage events
    • Yearly Summit
    • Team building activities
    • Knowledge sharing sessions and meetups
  • Serve as a liaison between the internal team and external vendors
  • Collect Railswarians’ feedback on the events to constantly strive for greatness
  • Research what other companies in our category do
  • Develop, document and improve processes and procedures around company’s events
  • Oversee cultural and team building activities to maintain a happy and engaging work environment

General Operations

  • Organize business travel:
    • Support visa obtaining process (to USA, UK, EU)
    • Manage accommodation and transportation bookings
    • Manage immigration processes
    • Keep all of the travel-related policies up to date
  • Support Railsware benefits for employees:
    • Do market research and update benefits policies
    • Ensure all the benefits are provided on time and in the best possible manner
  • Procurement:
    • Select and manage external vendors and suppliers
    • Manage company’s swag (merchandize) and branding materials production
    • Make needed orders and purchases related to benefits (hardware, medical insurance, sports, conferences, etc.)
    • Provide needed support for office-related purchases
  • Plan, organize and manage general operations budget
  • Keep all the processes balanced and up to date
  • Record-keeping: branding materials, documents, files, invoices related to company activities, event logs, deadlines, limits (like visa days).

Required Skills and Experience

  • Excellent command of English, both written and spoken
  • 2+ years of relevant experience in events, travel, and general operations
  • Experience in organizing 50+ people trips abroad
  • Proven successful experience in people and project management
  • Experience in working on multiple projects of various complexity simultaneously
  • An eye for details and proactive nature with a positive attitude
  • Ability to build strong relationships across the organization
  • Outstanding communication and storytelling skills
  • High-level stress resistance, resourcefulness, negotiation, and problem-solving temper
  • Ability to decompose strategy into actionable items and prioritize them
  • Proven success in creating and implementing business processes, checklists, and policies
  • Own approaches to hyper organisation including but not limited to:
    • Ability to automate processes using Google Sheets
    • Tracking tools (like Jira, Asana, Trello, etc.)
  • Strategic thinking and processes ownership

Useful materials:

About the company

Railsware is a product studio. Since 2007, we have shaped our own “know-how” in product creation. Among others, we have helped Calendly and BrightBytes turn from small startups into flourishing companies, with Calendly recently reaching $3B valuation.

Railsware products are the next step in company evolution. We have applied the best product development practices to creating our own solutions. Today, Mailtrap.io, Coupler.io, and Smart Checklist for Jira have over 2M users and generate over $2.5M of annual recurring revenue.

People feel great here. On average, a Railswarian stays in the company for about 5 years. We support our team with outstanding benefits and remote working culture.

We look for people with high potential ready to evolve in multiple directions. The right hires shape a team of A-players to learn from each other and evolve together.


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Work culture

Work Local or Remote Icon


  • Remote-friendly environment
  • You can set up your home office with our help
  • A comfortable office in Krakow, Poland
  • Flexible schedule
Benefits Compensation Icon

Great compensation

  • Competitive remuneration which depends on team feedback and your results
  • Phantom Stock Units to reward your contribution
  • Additional financial assistance (microcredits)
Travel around the World Icon


  • Relocation to Poland (if needed)
  • Office visits to collaborate with your team live
Healthcare Icon


  • Best hardware and equipment
  • 24+10 paid time off days a year
  • 24 illness days
  • We cover sport expenses and medical insurance for you
More details

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