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Sales Development Representative

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We are on a mission to shape the future of simple and easy work with data. So now we are looking for an energetic Sales Development Representative to help drive our sales and expand our own product, Coupler.io, worldwide.

The Sales Development Representative bears responsibility for nurturing new leads and is the first point of contact between customers and Railsware. The ideal candidate has a keen eye for determining potential opportunities for a new business and can rapidly qualify, convert, and assign those opportunities.

Your skills

  • 2+ years of relevant work experience in an outbound business development role
  • Experience in leads management and pre-sales
  • Hands-on experience with outbound sales prospecting techniques
  • Solid writing skills
  • Messaging and positioning of a company and products
  • Practical background in using sales tools, Google Workspace services and various CRM systems
  • Advanced communication and relationship management skills
  • Good understanding of the international startup and tech ecosystem
  • Willingness to strive for a continuous improvement and possess growth mindset
  • Fluent English (both written and spoken)
  • Proactiveness

Your responsibilities

  • Qualify inbound inquiries to high levels of precision
  • Perform MQL-based leads qualification
  • Generate appointments by engaging prospects
  • Manage qualified leads database in the CRM due to the process
  • Constant prospect nurturing by following-up the contacts in the database
  • Develop an ideal customer profile for outbound prospecting
  • Research and implement new methods for attracting potential clients
  • Build relationships with internal stakeholders, understand Coupler.io platform capabilities and its ability to solve partner needs
  • Gather and provide important market feedback to Senior Management
  • Combine the knowledge of the product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the customer's image

Useful materials:

About the company

Railsware is a product studio. Since 2007, we have shaped our own “know-how” in product creation. Among others, we have helped Calendly and BrightBytes turn from small startups into flourishing companies, with Calendly recently reaching $3B valuation.

Railsware products are the next step in company evolution. We have applied the best product development practices to creating our own solutions. Today, Mailtrap.io, Coupler.io, and Smart Checklist for Jira have over 2M users and generate over $2.5M of annual recurring revenue.

People feel great here. On average, a Railswarian stays in the company for about 5 years. We support our team with outstanding benefits and remote working culture.

We look for people with high potential ready to evolve in multiple directions. The right hires shape a team of A-players to learn from each other and evolve together.


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Work culture

Work Local or Remote Icon


  • Remote-friendly environment
  • You can set up your home office with our help
  • A comfortable office in Krakow, Poland
  • Flexible schedule
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Great compensation

  • Competitive remuneration which depends on team feedback and your results
  • Phantom Stock Units to reward your contribution
  • Additional financial assistance (microcredits)
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  • Relocation to Poland (if needed)
  • Office visits to collaborate with your team live
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  • Best hardware and equipment
  • 24+10 paid time off days a year
  • 24 illness days
  • We cover sport expenses and medical insurance for you
More details

Accept the challenge ;)

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