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Senior Sales & Account Manager

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remote
Flexible Schedule
Full time

We’re looking for a Senior Sales & Account Manager to join Mailtrap team and take ownership of both new business and existing customer growth.

Mailtrap.io is a B2B SaaS platform trusted by 1M+ users worldwide. We help developer and product teams test, optimize, and deliver emails with confidence so their work runs smoothly every day.

You’ll work in a fully remote, async-first environment with minimal bureaucracy, where people value clarity, ownership, and quality.

If you enjoy combining sales with relationship building and want to grow with a strong product, this role might be a great fit.

What we’re looking for

  • 3+ years of sales experience in B2B SaaS environments
  • Fluent English proficiency, both written and spoken
  • Confidence in conducting demo calls, negotiating, and driving results
  • Strong prospecting and research skills to uncover new opportunities
  • Hands-on experience in outreach via LinkedIn, email, and multichannel campaigns
  • Strong presentation, communication, and relationship-building skills
  • Data-driven mindset, comfortable working with metrics, dashboards, and analysis
  • Hands-on experience with CRM systems and sales tools, such as HubSpot, Pipedrive, and Reply.io
  • AI-driven approach with technical proficiency
  • Ability to quickly learn, dive deep, and understand the product, explain its value clearly to customers
  • Proactiveness, ownership, and a result-oriented mindset

Will be a plus

  • Management skills and willingness to grow into a leadership role, with the potential to build and lead your own team

What you will do

  • Take ownership of existing signups, drive acquisition, and grow accounts into active users
  • Analyze and segment the pipeline to focus on the highest-potential opportunities
  • Plan, launch, and test email and multichannel campaigns to engage prospects and existing users to drive results
  • Run demos, intro calls, and follow‑ups to guide users through onboarding and activation
  • Build and maintain strong customer relationships to ensure success and satisfaction
  • Manage the sales process end‑to‑end (CRM, reporting, legal steps)
  • Collaborate closely with marketing, product, and customer success teams to drive results
  • Use data and dashboards to track performance, optimize workflows, and improve results and sales workflows

Benefits
and Perks

As a part of our life-work balance, we want Railswarians to live an active and wholesome life. That’s why we take perks pretty seriously.
Check our Handbook
  • Competitive compensation
    Let's face it: in a late capitalistic world, getting paid well certainly doesn't hurt.
  • Growth opportunities
    Outline your growth and development plan, expand your skills, knowledge, and career horizons in a supportive and innovative environment.
  • Remote and flexible schedule
    Railswarians live in more than 25 countries with different time zones. All of them are free to choose their most productive work time and place.
  • Smart Expense policy
    There's an additional sum allocated to help you set up your workstation, improve your health, and learn whatever you want and how you want. No. Questions. Asked.
  • Secure hardware and equipment
    Your productivity is our priority. Once you join Railsware, you’ll get secure equipment of your choice.
  • 34 Paid days off
    Railswarians rest 24 days per year + 10 days to cover your national holidays.
  • Regular online and offline gatherings
    We frequently meet online and offline to get acquainted, collaborate, build a network, and have fun together.
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