Senior QA Engineer
Apply Now Remote work
Flexible Schedule
Full time
Join Coupler.io as a QA Engineer to enhance testing processes and conduct ongoing QA tasks. You'll play a key role in the product's quality and development.
Our products now have more than 2M+ signups and are constantly growing. Join the team of professionals who strive to create meaningful products and provide the best experience for their customers.
Your responsibilities
- Perform quality manual testing to ensure proper functionality
- Understand and identify edge cases (both technical and product-related)
- Provide L3 support by reviewing and resolving tickets escalated from the Customer Support team
- Liaise with engineering and product teams to resolve issues and meet quality standards
- Shape and maintain clear, actionable bug reports
- Develop test documentation
- Maintain internal and external knowledge bases (e.g. manuals, product usage guides)
- Work closely with third-party APIs and their documentation
- Establish and promote quality assurance best practices and benchmarks
- Support the roll-out of new releases
Your skills
- Strong experience with manual testing
- Advanced problem-solving and debugging skills, experience with log analysis (e.g. CloudWatch, Logs Explorer)
- Good understanding of networks, HTTP stack, web, API, and client app architectures
- Experience of working with VCS (e.g. Github, Gitlab etc)
- Experience of working with API clients (e.g. Postman)
- Experience in setting up and adjusting testing processes
- Great communication skills: ability to communicate highly technical concepts to a non-technical audience; ability to communicate tech problems to engineering teams
- Aspiration to execute work with a sense of importance and ownership
- Fluent English (both written and spoken)
Would be a plus
- Experience with Playwright (Typescript)
- Experience with resolving customers’ issues
Benefits
and Perks
As a part of our life-work balance, we want Railswarians to live an active and wholesome life. That’s why we take perks pretty seriously.
Check our Handbook - Competitive compensationLet's face it: in a late capitalistic world, getting paid well certainly doesn't hurt.
- Growth opportunitiesOutline your growth and development plan, expand your skills, knowledge, and career horizons in a supportive and innovative environment.
- Remote and flexible scheduleRailswarians live in more than 25 countries with different time zones. All of them are free to choose their most productive work time and place.
- Smart Expense policyThere's an additional sum allocated to help you set up your workstation, improve your health, and learn whatever you want and how you want. No. Questions. Asked.
- Secure hardware and equipmentYour productivity is our priority. Once you join Railsware, you’ll get secure equipment of your choice.
- 34 Paid days offRailswarians rest 24 days per year + 10 days to cover your national holidays.
- Regular online and offline gatheringsWe frequently meet online and offline to get acquainted, collaborate, build a network, and have fun together.
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