We expect you to

• Run product testing events to streamline the development and release process
• Be a Lead in terms of building smooth and well-adjusted quality assurance processes
• Influence product management and product development to make improvements
• Assist Customer Support with technical investigation of issues
• Assist in the development and maintenance of products’ knowledge bases and much more!

Your responsibilities

• Establish quality assurance best practices and benchmarks
• Write test plans and proactively identify areas for additional testing based on broader project objectives
• Support roll-out of new applications and features
• Perform quality end-to-end testing on the system to ensure proper functionality
• Liaise directly with an engineering team to resolve bugs and meet quality standards
• Shape and provide bug reports
• Understand and find edge cases (both technical and product ones)
• Manage and maintain product knowledge bases in different forms (notes, manuals, product usage guides)

Your skills

• Strong experience with manual testing
• Proficient experience with Black box testing
• Experience in setting up and adjusting testing processes
• Excellent computer literacy
• Understanding of networks, HTTP stack, web, API, and client app architectures
• Aspiration to execute work with a sense of importance and ownership
• Great communication skills: ability to communicate highly technical concepts to a non-technical audience; ability to communicate tech problems to engineering teams
• Advanced problem-solving skills, and the ability to think outside the box
• Fluent English (both written and spoken)

Will be a plus

• Experience with bugs and tickets tracking systems
• Knowledge of scripting languages (like e.g. Bash, Python, Ruby, etc.)
• Experience with performance testing tools
• Experience with security issues and vulnerabilities
• Experience with resolving customers’ issues