Technical Content Writer
Apply Now Remote work
Flexible Schedule
Full time
We're looking for a Technical Content Writer with Tech/SaaS experience to join our Mailtrap team. Your main focus will be creating video scripts for modern product companies covering email deliverability, infrastructure, analytics, security, AI tools, and possibilities of business growth and scaling with emails.
You'll also write technical blog posts on email workings from a business and marketing perspective.
If this sounds like you, why wait? Apply now and join our team of professionals. Let's achieve something great together! And do not forget to send us your portfolio.
Your skills
- At least 2 years of content creation experience (e.g., video scripts, storyboards, blog posts, technical articles, landing pages)
- Experience in B2B SaaS products
- Excellent research skills
- Good understanding of the tech ecosystem
- Analytical skills and logical thinking
- Fluent English (both written and spoken)
- Advanced understanding of composition and storytelling, especially for video content
- Analytical thinking
- Solid writing skills with a customer-focused approach
- Good communication skills
Would be a plus
- Knowledge of basic SEO principles
- Practical knowledge of email and email service providers
- Experience with email sending tools (e.g., SendGrid, Mailchimp, etc.)
- Understanding of email analytics and metrics
- Familiarity with email marketing and email infrastructure
- Basic Figma skills (for collaborating on visual content like storyboards)
Your Responsibilities
- Conducting comprehensive research on the topic
- Collaborating with product owners, engineers, and other knowledge holders to create and improve content based on their best practices and use cases
- Creating high-quality content
- Making sure that the content supports the key requirements
- Ensure high accuracy in software guides and tutorials
- Dig into new topics and cover various contexts to deliver outstanding content
- Contribute to the overall content marketing strategy, going beyond just SEO
- Share your ideas and contribute to different content formats (blog, YouTube, advertising)
Benefits
and Perks
As a part of our life-work balance, we want Railswarians to live an active and wholesome life. That’s why we take perks pretty seriously.
Check our Handbook - Competitive compensationLet's face it: in a late capitalistic world, getting paid well certainly doesn't hurt.
- Growth opportunitiesOutline your growth and development plan, expand your skills, knowledge, and career horizons in a supportive and innovative environment.
- Remote and flexible scheduleRailswarians live in more than 25 countries with different time zones. All of them are free to choose their most productive work time and place.
- Smart Expense policyThere's an additional sum allocated to help you set up your workstation, improve your health, and learn whatever you want and how you want. No. Questions. Asked.
- Secure hardware and equipmentYour productivity is our priority. Once you join Railsware, you’ll get secure equipment of your choice.
- 34 Paid days offRailswarians rest 24 days per year + 10 days to cover your national holidays.
- Regular online and offline gatheringsWe frequently meet online and offline to get acquainted, collaborate, build a network, and have fun together.
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